Start your journey.

Start your journey.

logo, app storelogo, google play

About The Humane Space

What is The Humane Space?

The Humane Space is an app for curious minds to learn, discover new perspectives, and make space for wonder in everyday life. Through short daily discoveries, guided practices, and immersive experiences, you can explore fascinating ideas, spark creativity, deepen self-awareness, and find moments of calm.

What is The Humane Space?

The Humane Space is an app for curious minds to learn, discover new perspectives, and make space for wonder in everyday life. Through short daily discoveries, guided practices, and immersive experiences, you can explore fascinating ideas, spark creativity, deepen self-awareness, and find moments of calm.

Why is lifelong learning important?

Lifelong learning is a form of voluntary, self-motivated education that typically occurs outside a formal educational institution. According to Procedia, a social and behavioral science journal, lifelong learning “not only enhances social inclusion, active citizenship and individual development, but also increases competitiveness and employability.” Research suggests that lifelong learning can keep our brains healthy and increase our sense of fulfillment and self-esteem. Read more about the benefits of lifelong learning in the blog.

What can I explore in the app?

The Humane Space offers thousands of discoveries across art, science, nature, history, philosophy, and more. Learn about fascinating ideas through short reads and audio experiences, take an imaginative Mind Journey®, reconnect with your surroundings through an Awe Walk, or unwind with calming Soundscapes. You can also go deeper with Curiosity in Practice, guided experiences developed with experts that invite you to put curiosity into action in everyday life.

Why is it important to live more curiously?

Curiosity is an often overlooked key to greater fulfillment in life. It’s correlated with higher levels of positive emotions, lower levels of anxiety, and greater psychological well-being. Of the 24 character strengths measured by the Via Institute On Character, curiosity was one of the most strongly linked to life satisfaction, work satisfaction, living a pleasurable life, living an engaging life, and living a meaningful life.

Why should I subscribe to The Humane Space?

Curiosity, lifelong learning, and moments of awe can enrich our lives in remarkable ways. Research has linked these experiences to greater creativity, improved well-being, stronger social connections, and reduced stress. Yet in our busy lives, we don't always make time for them.

‍

The Humane Space makes it easy to bring more discovery, wonder, and reflection into your everyday routine. With thousands of thoughtfully curated, 100% human-made experiences, you can:

‍

  • Nourish Your Mind: Take refreshing breaks from your daily routine with fascinating discoveries that spark curiosity and new ideas.
  • Expand Your Horizons: Explore unexpected subjects, discover new interests, and see the world from different perspectives.
  • Find Moments of Calm: Relax and recharge with guided visualizations, calming Soundscapes, and thoughtful reflection.
  • Make Lifelong Learning a Habit: Keep your mind engaged, nurture creativity, and find fulfillment through continued discovery.

‍

Whether you have five minutes or want to spend more time exploring, The Humane Space offers a meaningful alternative to mindless scrolling and an opportunity to make curiosity a regular part of your life.

Why is it important to incorporate awe into my daily life?

Experiencing awe has been found to increase feelings of well-being, life satisfaction and sense of meaning. A 2021 study found that people who feel more awe reported feeling lowered levels of daily stress – suggesting that the sense of vastness that awe elicits can help put our worries into perspective.

Why is curiosity important?

Curiosity does more than help us learn. Research has linked it to better memory, greater creativity, stronger relationships, and improved psychological well-being. By encouraging us to ask questions, challenge assumptions, and explore unfamiliar perspectives, curiosity can help us become more adaptable, open-minded, and connected to the world around us. Some research has even found associations between curiosity and longevity.

‍

The good news? Curiosity is something we can actively cultivate through quick, everyday experiences.

‍

Learn more:

‍

Where is The Humane Space based?

The Humane Space is proudly based in beautiful Rockland, Maine.

Why make time for lifelong learning?

Lifelong learning isn't just about gaining knowledge or developing new skills. Research has linked it to greater happiness, life satisfaction, confidence, and resilience. Exploring unfamiliar subjects can also support memory and cognitive flexibility, spark creativity, and help us stay mentally engaged as we age. And when we share what we learn with others, it can deepen our relationships and sense of connection.

‍

Lifelong learning doesn't require formal classes or hours of study. Following your curiosity for just a few minutes each day can make learning an enjoyable, rewarding part of everyday life.

‍

Learn more:
The Lifelong Learning Effect: Why It Makes Us Happier and More Fulfilled

How do I find out about careers with The Humane Space?

We are always excited to meet creative talent who share our sense of curiosity. Please check our About Us page to see current openings. If you don't see any listings there, it means we don't have any positions available at the moment. You can always check back or follow us on LinkedIn for news about career opportunities.

What is awe, and why does it matter?

Awe is the feeling we experience when we encounter something that expands our sense of the world, whether it's a breathtaking landscape, a remarkable work of art, an act of extraordinary kindness, or an unexpected discovery. Research suggests that experiencing awe can reduce stress, increase feelings of connection, encourage generosity, and improve overall well-being. Awe can also shift our attention away from everyday worries, giving us a greater sense of perspective.

‍

And awe doesn't require an extraordinary experience. By paying closer attention to the world around us, we can discover moments of wonder in even the most ordinary parts of life.

Do you use AI to generate content on the app?

Our content is 100% made by humans. We have an incredibly creative and talented team of writers, designers, and other artists that work hard to create all original content for the app.

Who creates the content?

The Humane Space brings together an editorial and creative team with an inspiring community of artists, scientists, writers, researchers, and other experts. Our content is 100% human-made, thoughtfully researched, written, and curated by people, drawing on diverse perspectives and fields of knowledge.

‍

We also collaborate with expert Curiosity Guides who share their knowledge through guided practices, original contributions, and curated recommendations, inviting you to explore the world in new ways.

Does The Humane Space use AI to generate content?

No. All content in The Humane Space is 100% human-made. Our discoveries, guided experiences, and practices are researched, written, and curated by real people, including our editorial team and a community of artists, scientists, writers, and other experts.

‍

We believe human innovation, creativity, and expertise are essential to creating meaningful learning experiences.

Where is The Humane Space based?

The Humane Space is based in beautiful coastal Maine.

About The App

What is The Humane Space app?

The Humane Space is a haven for curious minds to learn, reflect and recharge. The app sparks curiosity and widens perspective with immersive lifelong learning, self-reflection prompts, Awe Walks, Mind Journey guided visualizations, original soundscapes, and more.

How do I get started?

Download The Humane Space from the App Store or Google Play and start exploring. You'll discover different ways to engage your curiosity, from short daily discoveries to immersive experiences and guided practices. Start with something that interests you, or try something entirely new!

‍

With thousands of discoveries to explore, including collaborations with renowned institutions like the Denver Art Museum and the Museum of Fine Arts, Boston, there's always something new to learn, imagine, or experience.

How do I use the app?

We encourage you to start experiencing Activities in the app by exploring the Home, Explore, and Spaces screens using the navigation bar on the bottom of the screen. Today's Discoveries showcases our curated selection of Activities for each day, grouped by theme. Each Activity shows its length and modality (reading, watching, listening), making it easier to fit curiosity into your day when it's best for you. Activities in the app include:

Lingo
Audio stories help you reflect on how language shapes our world.

Immerse
Explore the world’s wonders with a daily dive into lifelong learning.

Deep Think
Deepen self-awareness and unlock hidden insights with contemplative prompts.

Mind Journey®
Spark your imagination through guided visualizations.  

Awe Walks
Connect with nature and your environment through meditative walks.

Soundscapes
Listen to original playlists for focus, relaxation, sleep, and exploration.

You can navigate Activities on our Home screen by scrolling down to see what sparks your curiosity. To navigate within a content story, swipe right/left to move forward/backward. A lightbulb will appear next to each Activity when you've completed it.

Spaces are groupings of Activities focused on a particular theme. You can see how much of each Space you've completed by tapping Spaces from the menu at the bottom of the Home screen (the rings around each Space will tell you how far you've gotten). You can also see how many Activities you've completed in the My Space area of the app, or by scrolling to the bottom of the Home screen.

‍

Having a problem? Reach out for human-to-human support at hi@thehumane.space.

How can I make The Humane Space part of my day?

There are so many ways to make curiosity part of your daily routine, even when life gets busy. Whether you have a few minutes between activities or want to unwind after a long day, The Humane Space offers meaningful ways to learn, reflect, and recharge.

‍

  • Morning Mindset: Start your day by exploring a fascinating idea or taking a moment to reflect.
  • Mindful Breaks: Refresh your perspective with a short discovery or an Awe Walk.
  • Evening Unwind: Relax with a calming Soundscape, guided Mind Journey®, or reflective experience.
  • On-the-Go Learning: Turn idle moments into opportunities for discovery with engaging audio experiences.
  • Less Doomscrolling, More Discovery: Replace mindless scrolling with something that sparks curiosity and enriches your day.
  • Hands-Free Listening: Use Autoplay to enjoy discoveries while commuting, walking, or running errands.
How can I incorporate the app into my day?

We've heard so many different ways that people use the app. From filling idle time to taking mindful work breaks to relieving stress after a long day, we're here to give you the little boost of wonder whenever you need it. Here are some ways to incorporate the app into busy days:

‍Morning Mindset: Start your day with lifelong learning or a moment of reflection.

‍Energizing Breaks: Refresh your mind with quick activities that increase focus.

‍Evening Unwind: Relax with calming soundscapes, self-reflection, or guided visualization.

‍On-the-Go Learning: Fill idle time with engaging audio stories or mindful moments.

‍Break Free from Doomscrolling: Replace mindless scrolling with self-growth.

‍Autoplay: Hands-free listening while commuting, walking, or running errands.

What is a discovery?

A discovery is a short, engaging app experience designed to spark curiosity, introduce you to something new, or encourage you to see the world from a different perspective. Discoveries come in a variety of formats, including reading, listening, guided visualization, and walking, so you can explore in whatever way suits your mood, interests, or available time.

What is a Space?

Spaces are groupings of content related by theme. Spaces explore varied topics such as national parks, color, philosophical questions, and more. You can access and complete Spaces by tapping "Spaces" in the navigation bar on the bottom of the Home Screen.

What is a Space?

A Space is a curated collection of discoveries centered around a particular subject or theme. Each Space brings together different perspectives and experiences, allowing you to explore a topic through art, science, history, philosophy, and more.

‍

Whether you're interested in the secret lives of trees, the mysteries of deep space, how animals communicate, or the fascinating world of color, Spaces invite you to follow your curiosity, make unexpected connections, and discover something new along the way.

What's the best way to experience a Mind Journey?

Mind Journeys® can be experienced anywhere, anytime. We recommend being in a relaxed position, but you could even listen during a busy workday when you need a break. All of our Mind Journeys® have original sound composed by The Humane Space. We recommend, if possible, listening with headphones to get the full effect of the sound experience. Mind Journeys® are meant to help you take the break you're looking for, whether it's a nap, an energizing break, or a relaxing travel experience.

What is a Mind Journey®?

A Mind Journey® is an immersive guided visualization that uses storytelling, sound, and imagination to transport you beyond your everyday surroundings. Through vivid descriptions and evocative soundscapes, you'll explore extraordinary places, encounter new perspectives, and engage your imagination in ways that can leave you feeling more relaxed, focused, and inspired.

‍

Research suggests that guided visualization can help reduce stress, promote relaxation, and may support attention and focus. All you need to do is find a comfortable place, close your eyes, and follow the journey.

‍

Learn more:
How Guided Visualization Calms the Brain and Boosts Focus

How can I listen on the go?

All of our audio experiences can be heard on autoplay for easy on-the-go listening. From the Home Screen, tap Explore on the navigation bar on the bottom of the screen, then select an Activity Type. From there, you'll see a large play button at the top that activates autoplay, or you can make a selection to begin. The audio will continue if your phone goes to sleep. Easily sort and filter to get the autoplay list exactly as you want it for the moment. If you're listening to Soundscapes, you can loop entire playlists or repeat a single track. Activities that offer autoplay are: Lingo, Awe Walks, Mind Journeys®, and Soundscapes. All Activities that include text can also be read.

Having any problems? Reach out for human-to-human support at hi@thehumane.space.

What is an Awe Walk?

An Awe Walk is a guided walking experience designed to help you slow down, engage your senses, and discover moments of wonder in your surroundings. Rather than focusing on steps, distance, or exercise, Awe Walks encourage you to notice the small details, unexpected beauty, and fascinating connections you might otherwise overlook.

‍

Research suggests that walking with an intentional focus on awe can increase positive emotions, reduce everyday stress, and help us feel more connected to the world around us. Whether you're exploring a new place or walking a familiar route, an Awe Walk invites you to see the ordinary in extraordinary ways.

How do I know if I've already completed an Activity?

Once you reach the end of an Activity, the app will automatically "log" it into your Activity History. Once you've logged an Activity for the first time, you'll see a lightbulb appear next to that Activity in any lists. If you're tracking your progress on Spaces, you'll see a white ring grow around each Space, indicating how far you are from completing that Space. A check will appear over each Space once it has been completed.

Can I read or listen?

Yes! The Humane Space offers both reading and listening experiences, so you can explore in whatever way works best for you. Read a fascinating discovery when you have a few quiet minutes, or listen to an immersive experience when you want to relax, reflect, or engage your imagination.

‍

Some experiences, such as Mind Journeys® and Soundscapes, are designed specifically for listening, while others offer text and audio options.

How do I track my progress in the app?

In addition to tracking what Activities you've logged (see "How do I know if I've already completed an Activity?"), you can also see how many Activities you've completed in total. On the Home screen, if you scroll down toward the bottom of the screen, you can see how many Activities you've completed. This can also be checked in the My Space area.

How do I find something that interests me?

There are lots of ways to explore The Humane Space! Use the search feature to find discoveries on subjects that interest you, browse curated Spaces to explore a topic from different perspectives, or visit our Curiosity Guides' pages for expert recommendations and guided experiences.

‍

Not sure where to start? Check out our daily recommendations, or try something completely unfamiliar. Sometimes the most interesting discoveries are the ones we weren't looking for!

Can I save an experience for later?

Yes! You can save discoveries to your Saved for Later folder so you can explore them whenever you're ready. You can also add experiences you particularly enjoy to your Favorites folder, making it easy to revisit them anytime.

‍

Both folders are accessible from the Home screen or in My Space.

What does the "Like" button do?

Tapping "Like" at the end of an Activity will help other users find content our community recommends. It's a way for us to understand what our community enjoys and helps guide us in creating more content you will find interesting and engaging. Your likes are never shared publicly or within the app with other users.

How can I see what I have completed?

You can keep track of your discoveries in Activity History, accessible from the Home screen or My Space. Here, you'll find a record of the experiences you've completed, making it easy to revisit past discoveries and return to ideas that sparked your curiosity.

‍

You'll also see a small lightbulb icon next to discoveries you've already completed throughout the app, so you can easily recognize what you've explored.

How do I search content within the app?

To search for content within a Space, tap the compass symbol that you'll find throughout the app on the upper right corner of many screens. You can type in the search bar to begin a search (starting with at least 3 characters is recommended). Once you have your list, you can sort and filter with many options to find what you're looking for. Activities are represented as square images; Spaces are represented as circles in the results. You can also search within the Favorites and Saved for Later lists to add Activities directly to them.

Can I share content with someone else?

Absolutely! If you discover something fascinating, inspiring, or thought-provoking, you can easily share it with someone else. Just tap the Share button on a discovery or an individual screen within it to send a link or shareable image.

‍

It's a great way to spark conversations, exchange ideas, and inspire curiosity in others.

How do I share content?

You can share Spaces, Playlists, Activities, and individual content screens within the app. To share content, open the app and navigate to any content screen. Then, in the upper-right corner, tap the navigation button, then select Share. You'll have the option to share the content as a link or as a visual (best for Instagram stories). You can also share an entire Space or Soundscape playlist from their areas in the app by hitting the share button. You can also share an Activity anywhere in the app by tapping the 3-dot menu and selecting Share.

How do I manage my notifications?

To manage your preferences, open My Space, tap the menu icon in the upper-right corner, and select Notifications. From there, you can choose which reminders you'd like to receive and set a time that works best for you.

‍

Make sure notifications are also enabled for The Humane Space in your device's settings.

Can I read instead of listening to audio Activities?

Yes! Any audio Activity with accompanying text can be read by tapping "READ +" at the bottom of the screen.

How do I listen to a Soundscape repeatedly?

On each Playlist screen, you'll see a circular button with two arrows just below the large Play button. If you tap that circular button once, you'll see a "1" appear, indicating that the currently playing Soundscape will repeat. If you tap the button again, you'll see a small dot appear in the center. That means the entire playlist will repeat.

Why did my activity streak change?

Your activity streak reflects the days you've completed discoveries in The Humane Space. Occasionally, a discovery completed close to midnight may be recorded on a different day due to timing or connection issues.

‍

If something doesn't look right, contact us at hi@thehumane.space and we'll be happy to help.

How do I turn on notifications?

We will only send you one notification a day to let you know about Discoveries in the app. You can set what time you want a daily notification to be received.

To manage app notifications, tap My Space on the dock fixed to the bottom of the Home screen. Then tap the menu button in the upper-right corner, then tap Notifications. From there, you can set what time you'd like to receive Notifications and turn them on and off. If you've turned Notifications on in the app and you're still not receiving them, go into your phone's settings and check that Notifications are turned on for The Humane Space app.

How do I save an Activity to my Favorites list?

On all of our Activities, you'll typically see a menu with 3 dots. If you tap on it, there is an option to select "Favorite." Tapping this will save the Activity to your Favorites list. If you are within an Activity, you can top the navigation button on the top right of the screen and add the Activity to your Favorites list from there as well. To see your Favorites list, tap My Space on the bottom navigation bar on the home screen and you'll see a button there for "Favorites." You can easily remove to add Activities from your Favorites list by tapping "Edit."

Which devices and languages are supported?

The Humane Space is designed for iPhone and Android devices and is available through the Apple App Store and Google Play. The app is currently available in English.

How do I gift a subscription?

To gift The Humane Space app, reach out to us at hi@thehumane.space and we'll create a special gift for your friend or family member.

How do I save an Activity to my Saved for Later list?

For all of our Activities, when you tap the menu with 3 dots, you'll see an option to "Save for later" which will automatically add the Activity to your Saved for Later list. If you are within an Activity, you can top the navigation button on the top right of the screen and add the Activity to your Saved for Later list from there. In your My Space area, you'll find a button for your Saved for Later list. If you tap on it, you'll see your list. If you tap "Edit" you can add new Activities from there, reorder your list or delete Activities.

How do I listen to a Soundscape repeatedly?

On each Playlist screen, you'll see a circular button with two arrows just below the large Play button. If you tap that circular button once, you'll see a "1" appear, indicating that the currently playing Soundscape will repeat. If you tap the button again, you'll see a small dot appear in the center. That means the entire playlist will repeat.

How do I suggest a new feature?

We love hearing your suggestions. Please contact us at hi@thehumane.space.

How do I view my Activity History?

To see your list of logged Activities, tap My Space from the Home screen bottom navigation bar, then tap "Activity history." You can also tap on any of the 3-dot menu for each Activity and select Activity history.

What does the “like” button do?

Tapping "Like" at the end of an activity will help other users find content our community recommends. It's a way for us to understand what our community enjoys and helps guide us in creating more content you will find interesting and engaging. Your likes are never shared publicly or within the app with other users.

Where is the app available?

The app is available worldwide for iOS and Android devices!

How do I "unlog" an Activity?

If you tap on My Space in the bottom navigation bar on the Home screen and then select the button Activity History, you'll see you're entire list of logged Activities. Then if you tap "Edit" on the top right corner, you'll be able to delete an Activity from your log. If you clear all from there, that cannot be undone.

‍

How do I download the app?

On your app store of choice, download the app for iOS or Android here.

Why should I subscribe to the app?

Studies show that experiencing curiosity, wonder, and awe has immense benefits for our mental, emotional, and physical health, but we often overlook these powerful ingredients for wellbeing. The Humane Space app fills this gap. Expertly curated, the app’s immersive content cultivates curiosity, wonder, and awe every day. The Humane Space helps you:

NOURISH YOUR MIND
Take brain breaks from your daily routine to cultivate curiosity and wonder.

EXPAND YOUR HORIZONS
Discover new interests through multimedia experiences.

RELIEVE STRESS
Relax and recharge with guided visualizations and contemplation prompts.

NURTURE LIFELONG LEARNING FOR WELLBEING
Chart a journey to knowledge for deeper fulfillment. ‍

Go to our home page to read more about the benefits of curiosity, wonder, and awe.

How do I subscribe to the app?

If you haven't downloaded the app yet, first download it on your app store of choice and follow the instructions to begin your free trial. If you've already downloaded the app and had your free trial, log in and as you try to view content, you'll be prompted to subscribe.

How do I cancel my subscription?

You can cancel any time by managing your subscription and auto-renewal through your Apple or Google subscriptions on your mobile device.

For instructions on canceling a subscription on an Apple device, visit: https://support.apple.com/en-us/HT202039. For instructions on adjusting or canceling a subscription on an Android device, visit: https://support.google.com/googleplay/answer/7018481?hl=en&co=GENIE.Platform%3DAndroid. Subscriptions automatically renew unless auto-renew is turned off at least 24-hours before the current subscription period ends.

I'm a subscriber and I'm unable to access content.

On rare occasions, your account may have become disconnected (a new phone is a big culprit). If this happens and you're being asked to subscribe again to access content, on the screen where it's asking you to subscribe, tap "Restore Purchase." This should reconnect your paid subscription to the app. If you're having any problems at all, or that doesn't work, please reach out to us at hi@thehumane.space. We respond quickly and will get you back up as soon as possible. The more details you can give us about what is happening, the better!

What is the cost of a subscription?

The most up-to-date pricing can be found in the app. We do pride ourselves on being priced far below comparable apps while providing a premium experience. Prices are subject to change.

Which devices are compatible with your app?

The Humane Space app is compatible with iOS and Android devices. The app is best used on the Phone (not on table devices). Some functionality and graphics may be unavailable on older phones.

I have an idea for a Space. How do I make a suggestion for content?

We're always excited to hear your suggestions! Please contact us at hi@thehumane.space and share your ideas.

Which languages are available on the app?

Currently, The Humane Space is only available in English. Stay tuned for updates.

How do I report a problem?

For human-to-human support, please contact us at hi@thehumane.space. A human will typically respond within 24 hours.

Why did my activity streak break even though I used the app every day?

If you completed an activity close to midnight, your device’s internet connection may have caused it to register just after midnight, which can make it look like your streak was broken—even though you were active. This can happen when the time is determined by the network or signal your device is connected to. While this isn’t something we can control, we hope it doesn’t take away from your great progress!

Account Settings

How does the free trial work?

Enjoy 7 days for free on the app. To get started, download the app and follow the instructions to begin your free trial, after which you'll be charged according to whichever subscription plan you chose. To cancel during your free trial before being charged, turn off auto-renew at least 24 hours before the renewal date.

To turn off auto-renewal, do so through your Apple or Google settings. To manage auto-renewals for subscriptions on an Apple device, click here. For instructions on managing auto-renewals for subscriptions on an Android device, click here. Subscriptions automatically renew unless auto-renew is turned off at least 24 hours before the current subscription period ends.

How do I subscribe?

Download The Humane Space from the Apple App Store or Google Play and follow the prompts to choose a subscription plan.

‍

We offer monthly and annual subscription options, along with a 7-day free trial for eligible new subscribers. You can explore the app before deciding which plan works best for you. Available plans and promotional offers may vary.

I've tried to subscribe and I can't. How can I get help?

Reach out to us for human-to-human support at hi@thehumane.space.

How much does a subscription cost?

The Humane Space offers affordable monthly and annual subscription options. Because pricing can vary by country, currency, and applicable taxes, we don't list fixed subscription prices on our website.

‍

You can view the current subscription options and pricing in The Humane Space app before making a purchase. All prices are shown in your local currency, and Apple or Google handles any applicable taxes based on your location.

‍

We occasionally offer special promotions and introductory discounts, so check the app for the latest offers.

How do I subscribe to the app?

If you haven't downloaded the app yet, first download it on your app store of choice and follow the instructions to begin your free trial. If you've already downloaded the app and had your free trial, log in and as you try to view content, you'll be prompted to subscribe.

How does the free trial work?

The Humane Space offers a 7-day free trial to eligible new subscribers, giving you unlimited access to thousands of discoveries, immersive experiences, and guided practices.

‍

When your free trial ends, your selected subscription plan will automatically begin, and you'll be charged the price shown when you signed up. You can cancel anytime through your Apple or Google subscription settings. To avoid being charged, be sure to cancel at least 24 hours before your trial ends.

How do I find out what kind of subscription I have?

To see, change or cancel your subscription, follow these steps:

On an iOS device:
Open the settings on your iOS device. Tap your name at the top of the screen. Tap “Subscriptions.” There you can view your subscription, make any changes, or cancel.

On an Android device:
Open the Google Play app. At the top right, tap the profile icon. Tap “Payments & Subscriptions,” and then “Subscriptions.”

How do I find out when my subscription ends?

To see when your subscription ends, follow these steps:

On an iOS device:
Open the settings on your iOS device. Tap your name at the top of the screen. Tap “Subscriptions.” There you can view your subscription, and when it’s scheduled to either expire or renew.

On an Android device:
Open the Google Play app. At the top right, tap the profile icon. Tap “Payments & Subscriptions,” and then “Subscriptions.” There you can view your subscription, and when it’s scheduled to either expire or renew.

How do I check my plan or renewal date?

You can view your current subscription plan, renewal date, and billing details through the app store where you purchased your subscription.

‍

On iPhone:

‍

  1. Open your device's Settings.
  2. Tap your name at the top.
  3. Select Subscriptions.
  4. Tap The Humane Space to view your subscription details.

‍

On Android:

‍

  1. Open the Google Play Store.
  2. Tap your profile icon.
  3. Select Payments & subscriptions → Subscriptions.
  4. Tap The Humane Space to view your subscription details.

‍

If you don't see The Humane Space listed, make sure you're signed into the Apple or Google account you used when subscribing. Any questions? Reach out to us at hi@thehumane.space for human-to-human support.

How do I turn on notifications?

We will only send you one notification a day to let you know about Discoveries in the app. You can set what time you want a daily notification to be received.

To manage app notifications, tap My Space on the dock fixed to the bottom of the Home screen. Then tap the menu button in the upper-right corner, then tap Notifications. From there, you can set what time you'd like to receive Notifications and turn them on and off. If you've turned Notifications on in the app and you're still not receiving them, go into your phone's settings and check that Notifications are turned on for The Humane Space app.

How to see which email address my account is using?

If you're logged into the app, tap My "My Space" on the menu on the bottom of the Home screen. Then tap the navigation button on the upper right hand corner of My Space and tap "My Profile." You can see what email you account is using there.

If you're not logged in and you can't remember which email address you used for your account, try following these steps. If you're on an Apple phone, go to your phone's settings and tap your name on the top of the screen.  Then tap "iCloud," then "Hide My Email." Scroll down and see if there is an email listed there under "Humane Space." If so, try logging in by tapping "Continue with Apple" on the app.

If you're still having problems, please reach out for support at hi@thehumane.space.

How do I cancel my subscription?

You can cancel your subscription anytime through the Apple App Store or Google Play, depending on where you originally subscribed.

‍

On iPhone:

‍

  1. Open your device's Settings.
  2. Tap your name at the top.
  3. Select Subscriptions.
  4. Tap The Humane Space.
  5. Select Cancel Subscription.

‍

On Android:

‍

  1. Open the Google Play Store.
  2. Tap your profile icon.
  3. Select Payments & subscriptions → Subscriptions.
  4. Tap The Humane Space.
  5. Select Cancel subscription.

‍

Canceling stops future renewals, but you'll continue to have access to The Humane Space until the end of your current paid subscription period.

‍

If you're currently on a free trial, be sure to cancel at least 24 hours before the trial ends to avoid being charged.

‍

Please note: Deleting The Humane Space app or your account does not automatically cancel your subscription. You must cancel through Apple or Google to stop future billing.

How do I update my email address?

To update your email in The Humane Space app, first open the app. Then, tap "My Space" on the dock fixed to the bottom of the Home screen. Then tap the menu button in the upper right-hand corner and tap My Profile.  On My Profile, you can change your email address. Tap "Save Profile" to save any changes.

How do I request a refund?

Subscriptions purchased through the Apple App Store or Google Play are billed and managed by those platforms, so refund requests must be submitted directly to Apple or Google.

‍

For Apple purchases:

‍

  1. Visit reportaproblem.apple.com.
  2. Sign in with the Apple Account used for your purchase.
  3. Select Request a refund and follow the instructions.

‍

For Google Play purchases:

‍

  1. Visit Google Play's refund help page.
  2. Follow the instructions to request a refund for your purchase.

‍

Refund eligibility is determined by Apple or Google according to their policies and applicable laws.

‍

If you need assistance, contact us at hi@thehumane.space for human-to-human support. We're always happy to help.

How do I reset my password?

If you're currently logged into the app, tap "My Space" on the dock fixed to the bottom of the Home screen. Then tap the menu button in the upper right-hand corner and tap Change Password.  Once you see the Password Reset screen, enter your old password and new password and tap "Reset Password" to save any changes.

If you're not currently logged into the app, open The Humane Space app. When you're asked to log into the app, type your email into the email input line, then tap "Forgot?" (on the right side of the password input line). If your account is tied to the email address you typed in, an email will be sent to that address. Follow the instructions in the email to reset your password.

If you do not receive an email, you might have typed the wrong email address or your account is under a different email address.  You may have signed up for an account using Apple's "Hide my email" feature. To check there, go to your Apple phone Settings, tap your name at the top of the screen, then iCloud, then Hide My Email. You can see if you created a hidden email for The Humane Space on that list and try resetting your password with that email address.

Reach out to us for human-to-human support if you need further help at hi@thehumane.space.

How do I update my profile or email address?

You can update your personal information anytime in The Humane Space app.

‍

  1. Open the app and tap My Space in the bottom navigation bar.
  2. Tap the menu icon in the upper-right corner.
  3. Select My Profile.
  4. Update your name, email address, or other profile details.
  5. Save your changes.
How do I update my profile?

To update your profile, open The Humane Space app and log in. Then, tap "My Space" on the menu fixed to the bottom of the Home screen. Then tap the navigation button in the upper right-hand corner and tap My Profile.  Edit your profile and tap Save Profile to save any changes.

How do I reset my password?

You can reset your password anytime in The Humane Space app.

‍

If you're already signed in:

‍

  1. Open My Space and tap the menu icon in the upper-right corner.
  2. Select Change Password.
  3. Follow the instructions to update your password.

‍

If you've forgotten your password:

‍

  1. Open the app and go to the sign-in screen.
  2. Tap Forgot? next to the password field.
  3. Enter your email address and follow the instructions in the password reset email.

‍

If you don't receive the email, check your spam or junk folder. Still need help? Contact us at hi@thehumane.space for human-to-human support.

How do I unsubscribe from emails?

On every marketing email we send out, there is an unsubscribe link at the bottom. Click the link to update your preferences. We may still send occasional emails with important updates and information about purchases or subscriptions.

How can I see which email address my account uses?

You can find the email address associated with your account in The Humane Space app.

‍

  1. Open My Space and tap the menu icon in the upper-right corner.
  2. Select My Profile.
  3. Your account email address will be displayed there.

‍

Note: If you signed up using Apple's Hide My Email feature, your account may show a private relay email address rather than your personal email. 

‍

If you're having trouble accessing your account, contact us at hi@thehumane.space for human-to-human support.

What are your privacy practices?

We care about the privacy of your data. You can access our privacy policy here or in the app by tapping the target menu button on the upper right corner of the screen and then tap Privacy Policy.

How do I delete my account?

You can permanently delete your account directly in The Humane Space app.

‍

  1. Open My Space and tap the menu icon in the upper-right corner.
  2. Select My Profile.
  3. Tap Delete My Account and follow the instructions to confirm.

‍

If you have an active paid subscription, deleting your account does not automatically cancel it. You'll need to cancel your subscription separately through Apple or Google to avoid future charges.

How do I delete my account?

To delete your account, open the app and log in. Then, tap "My Space" on the menu fixed to the bottom of the Home screen. Then tap the navigation button in the upper right-hand corner and tap My Profile.  Tap "Delete my account" on the bottom of the screen.

How do I unsubscribe from marketing emails?

You can unsubscribe from our marketing emails anytime by clicking the Unsubscribe link at the bottom of any email you receive from The Humane Space.

‍

Please note that you may still receive essential communications related to your account or subscription, such as purchase confirmations, receipts, and important service updates.

Where can I read your privacy policy?

You can review our Privacy Policy anytime on The Humane Space website or in the app. To find it in the app, open My Space, tap the menu icon in the upper-right corner, and select Privacy Policy.

How do I request a refund?

Your subscription was charged by Apple or Google. To request a refund for an iOS device, follow these instructions. To request a refund for an Android device, follow these instructions. With any problems or questions, please reach out to us at hi@thehumane.space.

I'm a subscriber and I'm unable to access content.

On rare occasions, your account may have become disconnected (a new phone is a big culprit). If this happens and you're being asked to subscribe again to access content, on the screen where it's asking you to subscribe, tap "Restore Purchase." This should reconnect your paid subscription to the app. If you're having any problems at all, or that doesn't work, please reach out to us at hi@thehumane.space. We respond quickly and will get you back up as soon as possible. The more details you can give us about what is happening, the better!

How do I cancel my subscription?

You can cancel any time by managing your subscription and auto-renewal through your Apple or Google subscriptions on your mobile device.

For instructions on canceling a subscription on an Apple device, visit: https://support.apple.com/en-us/HT202039. For instructions on adjusting or canceling a subscription on an Android device, visit: https://support.google.com/googleplay/answer/7018481?hl=en&co=GENIE.Platform%3DAndroid. Subscriptions automatically renew unless auto-renew is turned off at least 24-hours before the current subscription period ends.

Other

I’d like to reach out about becoming a brand ambassador; who do I speak to?

If you have information you'd like to send or a collaboration in mind, please send any relevant information to hi@thehumane.space. Or, visit our Partners page for more information on becoming an affiliate.

‍

How do I contact customer support?

Need help? We're here for you! Email us at hi@thehumane.space with your question or concern, and a real person from The Humane Space team will be happy to assist you.

‍

We aim to respond as quickly as possible and are committed to providing friendly, human-to-human support. No bots, just real people who care about your experience.

I'd like to collaborate on content development.

We're always open to ideas and love collaborations with experts. Please reach out to hi@thehumane.space and include details about your idea.

I am subscribed but cannot access paid content. What should I do?

If you have an active subscription but are being asked to subscribe again, try restoring your purchase:

‍

  1. Open The Humane Space app.
  2. If you see a subscription screen, tap Restore Purchase.
  3. Make sure you're signed into the correct account.

‍

If you're still unable to access your subscription, email us at hi@thehumane.space for human-to-human support. Our team will be happy to help you get back to exploring.

I’m with a press outlet. How can I get in touch?

Please send an email to press@thehumane.space. We'll respond right away.

The app is crashing or behaving unexpectedly. What can I do?

If you're experiencing technical difficulties, try these simple troubleshooting steps:

  1. Close the app completely and reopen it.
  2. Check the App Store or Google Play to make sure you're using the latest version.
  3. Restart your device if the problem continues.
  4. Make sure you have a stable internet connection.

Still having trouble? Email us at hi@thehumane.space with a description of the issue, your device model, and operating system. Screenshots or screen recordings are especially helpful!

Our team will be happy to help you get things working again.

I am having trouble subscribing. Who can help?

If you're having trouble starting a subscription, we're happy to help! First, make sure you're using the latest version of The Humane Space and have a stable internet connection.

‍

If the problem continues, email us at hi@thehumane.space with a description of what's happening. Including a screenshot of any error message can help us resolve the issue more quickly.

‍

A real person from our team will help you get started.

How do I report a problem or suggest a feature?

We love hearing from our community! Whether you've encountered a problem, have an idea for a new feature, or want to suggest a topic you'd like to explore, we'd love to hear from you.

‍

Email us at hi@thehumane.space with your feedback, suggestions, or details about an issue. If you're reporting a technical problem, screenshots or screen recordings can be especially helpful.